Tax Policy
1. Policy Scope
This policy applies to all furniture and home products, including related accessories, sold by Slnk Trade to customers within the United States. All order customs clearance and tax processing follow the guidelines outlined in this policy.
2. VAT (Value-Added Tax) Information
All product prices include applicable U.S. taxes (VAT). The total amount displayed at checkout is tax-inclusive, and customers do not need to pay any additional taxes upon delivery.
3. Shipping and Tax Inclusion
The total product price includes both shipping costs and all customs duties and taxes. Regardless of order quantity or value, customers do not pay any additional import duties or VAT.
4. Logistics Process
After order confirmation, the store will process the order within 1–3 business days and hand it over to a reliable shipping carrier, including UPS, FedEx, and USPS.
5. Shipping Insurance
Under the DDP model, the store provides necessary shipping insurance to protect against loss or damage during transit, ensuring customers receive products intact.
6. Order Tracking
After shipment, customers will receive a confirmation email containing a tracking number. The shipment can be tracked via the carrier’s official website or the store’s order management system.
7. Receiving and Inspection
Upon receipt, customers should immediately check the packaging and product condition. If any damage or missing items are found, please contact store customer service within 24 hours.
8. Customer Support
For any questions regarding taxes, or shipping, customers can contact Slnk Trade via:
- Email: info@slnktrade.com
- Phone: +1 8563816123
- Business hours: Monday to Friday, 8:00 AM – 6:00 PM (Eastern Time). Emails will be answered within 24 hours.
9. Company Information
This website is owned and operated by SLNK TRADE LLC
Company Name: SLNK TRADE LLC
Address: 221 W HALLANDALE BEACH BLVD #310, HALLANDALE, FL 33009, United States
EIN: 88-3398513
Phone: +1 8563816123
Email: info@slnktrade.com