Cancellation Policy

1. Scope of Policy

This cancellation policy applies to all furniture and home products, including related accessories, sold by the Slnk Trade website within the United States. By browsing or placing an order, users agree to comply with this policy.

2. Cancellation Rights

Customers may request to cancel their order within 14 days of receiving the product if they are not satisfied, without providing any reason. This ensures that consumers have sufficient time to make a choice.

3. Applicable Users

This policy applies to all consumers. 

4. Conditions for Cancellation

Products eligible for cancellation must be new or show only minor signs of use, not affecting their resale, and must include all original packaging, accessories, and manuals.

5. Scope of Cancellation

Cancellation requests can apply to individual items or the entire order, but must comply with the above product condition requirements. 

6. Cancellation Process

Customers must submit a cancellation request via email to info@slnktrade.com, including the order number and details of the items to be canceled.

7. Cancellation Confirmation

Slnk Trade will review the request within 24 hours of receipt. The review includes verification of product condition and order information. Once approved, the customer will be notified of the specific steps to proceed.

8. Shipping Costs for Returns

Return shipping costs are fully covered by Slnk Trade. Customers are not required to pay any additional fees. The company ensures safe transportation and bears all associated costs.

9. Return Address

Customers should send canceled items to the following address:
221 W HALLANDALE BEACH BLVD #310, HALLANDALE, FL 33009, United States
Please contact customer service via email before shipping to obtain authorization or further instructions.

10. Customer Support and Contact Information

For any questions regarding the cancellation process, customers may contact Slnk Trade customer service:

  • Email: info@slnktrade.com
  • Phone: +1 8563816123
  • Working Hours: Monday to Friday, 08:00–18:00 （Eastern Time）
  • The company commits to responding to all emails within 24 hours and providing necessary guidance.

11.Store Information

This website is owned and operated by SLNK TRADE LLC:

  • Company Name: SLNK TRADE LLC
  • Address: 221 W HALLANDALE BEACH BLVD #310, HALLANDALE, FL 33009, United States
  • EIN: 88-3398513
  • Phone: +1 8563816123
  • Email: info@slnktrade.com
  • Opening Hours: Monday to Friday, 08:00–18:00 （Eastern Time）